Xgame's Terms & Conditions — entirely in Bengali

By using the xgame (xgame-jit.com) website and its associated mobile applications, you fully agree to these Terms & Conditions. If you do not accept these terms, you may not use xgame's services.

Xgame is an international online gaming and Sports Betting platform operating under a valid license. Our services are provided for entertainment purposes only.

Xgame reserves the right to update these terms and conditions at any time. Changes take effect once published on the website. We recommend checking this page regularly.

The following conditions must be met to open an account on xgame:

• You must be at least 18 years must be.
• Each individual is only One Account can be managed.
• All information provided at the time of registration must be truthful and accurate.
• Only one account can be opened per mobile number.
• If multiple family members share the same device, xgame must be notified in advance.

Once registered, keeping your account secure is entirely your responsibility. Never share your password with anyone. If you suspect any unauthorized activity on your account, contact xgame support immediately.

For KYC (Know Your Customer) verification, xgame may request a national ID, passport, or other government-issued documents at any time. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.

Payment methods currently accepted on xgame: Mobile Pay, Nagad, Rocket, DBBL Net Banking. The minimum deposit amount is ৳500.

• Deposits are generally instant. If a delay occurs due to technical reasons, it will be resolved within 1–2 hours.
• The minimum withdrawal amount is ৳500. Standard member withdrawals are processed within 15 minutes.
• KYC verification is mandatory before your first withdrawal.
• Withdrawals will only be sent to the payment number used for the original deposit.
• If unusual activity is detected on an account balance, xgame may temporarily hold withdrawals pending verification.

Xgame does not charge any transaction fees; however, your bank or mobile banking provider may apply their own charges, which are your responsibility.

Xgame regularly offers various bonuses and promotions. Each offer has its own specific terms, which are clearly stated on the offer page.

• Welcome Bonus: Available on your first deposit. A specific wagering requirement must be fulfilled before the bonus can be used.
• Reload Bonus: Available on a weekly or monthly basis. Eligible members only.
• Cashback: Cashback on weekly losses is available subject to specific terms and conditions.
• Referral Bonus: Both the referrer and the referred friend receive a bonus when a referral is made. The bonus applies as long as the referred member remains active.

Xgame reserves the right to modify, cancel, or add new conditions to any bonus offer. For ongoing offers, the originally stated terms remain in effect.

The following rules always apply when placing bets on xgame:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets placed before an odds change will be settled at the original odds.
• If a match is abandoned or cancelled, the stake will be refunded.
• If incorrect odds are displayed due to a technical error, xgame reserves the right to void the affected bets.
• Sports Betting follows the specific rules of each sport. Full details are available on each sport's page.

Xgame is not liable for bets that fail to process during live betting due to network interruptions. Please ensure a stable network connection before placing any bets.

The following activities are strictly prohibited on xgame and will result in permanent account termination:

• Using the platform for money laundering or any other illegal financial transactions.
• Creating multiple accounts to abuse bonuses.
• Using software, bots, or automation tools to gain an unfair advantage.
• Attempting to hack or gain unauthorized access to another member's account.
• Exploiting bugs or errors in the xgame system to gain unfair profits.
• Damaging the platform through arbitrage betting or side deals.
• Harassing, intimidating, or pressuring other members with malicious intent.

Xgame may cancel or suspend an account in the following circumstances:

• Violation of terms and conditions.
• Registering with false or inaccurate information.
• Account inactive for an extended period (12 months).
• For legal or regulatory reasons.
• Upon the member's own request to close the account.

Members may request account closure at any time through support. Any valid balance remaining will be made available for withdrawal.

Xgame believes gaming is simply a form of entertainment. We want every member to play responsibly and in a healthy, controlled manner.

• Deposit Limit: Set daily, weekly, or monthly spending limits to keep your expenses in check.
• Cooling-Off Period: If needed, temporarily close your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: If you need a long-term break, apply for a permanent restriction.
• Reality Check: Time and spending reminders are sent during gameplay.

If you notice signs of a gaming addiction, please seek professional advice. xgame is committed to responsible gaming. For more information, visit our Responsible Gaming Page here.

Xgame treats the privacy of members' personal information with the utmost importance. For details on how your data is used, please visit our in the Privacy Policy is provided.

• Your information is never sold to third parties.
• Your information may be used for service improvement, bonus distribution, and fulfilling legal obligations.
• All data is secured with 256-bit SSL encryption.
• Information may be shared in response to valid requests from legal authorities.

For any disputes or complaints, please contact the xgame support team first. We take all complaints seriously and aim to respond within 48 hours.

If your issue is not resolved through support, you may escalate a complaint to the licensing authority. xgame respects the international arbitration process.

Xgame reserves the right to modify these terms and conditions at any time. Members will be notified of major changes via email or in-app notification.

Continued use of xgame after any changes takes effect constitutes acceptance of the updated terms. If you do not agree to the changes, you may request to close your account.

If you have any questions or feedback regarding these terms and conditions, please get in touch with us:

• Email: support@xgame-jit.com
• Live Chat: Available 24/7 via website and app
• Support Portal: Log in to your account and raise a ticket through the support section